Terms & Conditions

We aim to respond to all emails within 24 hours.


Hair Extensions are 99% dispatched within 3 days of payment being received. There may be occasions where this can take longer (e.g. out of stock). If you have got any special requirements or need them for a special occasion please ask before ordering.


Refund Policy


We are so confident in our product that we support it with a NO QUIBBLE money back guarantee.


Our hair extensions can be refunded or returned within 7 days of the receiving your order, provided:


» 1 The extensions show no signs of having been worn, are in an "as new" condition and in the original undamaged packaging. The product must not show any signs of use.


» 2 Are sent back to us within 7 days


» 3 E-mail us to let us know that a refund is required

Customer Services
Sarahs Hair Extensions
26 Beaumont Drive
Rotherham
S65 2JX, UK

As soon as we receive your set, we will refund your payment to your account immediately. If you paid by cheque or postal order we will post you a cheque immediately.


Exchange Policy

If for any reason you wish to exchange your set for a different colour,please:
» 1 e-mail us to let us know,
» 2 send back to us unused within 7 days

Customer Services
Sarahs Hair Extensions
26 Beaumont Drive
Rotherham
S65 2JX, UK

 


» 3 send set not forgetting to enclose your details ie.name/address/email/phone no/the name of the colour actually required.
As soon as we receive your set we will immediately post out the correct colour.


All rights reserved - our decision is final.
Website, artwork and all related content is the copyright of Sarahs-hair-extensions.com & its respectful owners.